Trusted by teams worldwide
Since Brexit, UK businesses operate under UK GDPR — the GDPR as retained in domestic law — together with the Data Protection Act 2018, regulated by the ICO. The obligations that matter daily for a sales team are concrete: a lawful basis for processing each contact, consent records you can evidence, security appropriate to the risk, and the ability to honour data subject rights within statutory deadlines.
HelloGrowthCRM makes those obligations operational. Consent and lawful-basis context are captured on the contact record, processing happens on your documented instructions under a Data Processing Agreement, and every interaction — call, email, WhatsApp message — is logged against the record so your evidence trail builds itself as the team sells.
Your business is the controller; HelloGrowthCRM is the processor. Customer data is hosted on AWS with encryption in transit and at rest, role-based access controls limit visibility inside your team, and audit logging on Enterprise plans records who changed what. Sub-processors and international transfer safeguards are documented in the DPA — the questions your DPO will ask are answered in writing before they ask them.
Security controls are independently audited: Soor LLC holds SOC 2 Type II certification (examination period February–June 2025) covering security, availability, confidentiality, processing integrity, and privacy. That is sustained-period evidence, not a point-in-time checkbox — the difference procurement teams look for.
UK GDPR gives data subjects enforceable rights, and the one-month DSAR window is short when customer data is scattered across a spreadsheet, an inbox, and a separate dialer. Because HelloGrowthCRM keeps the full relationship history on one record, an access request becomes a single export rather than a week of archaeology.
Rectification is immediate — corrections propagate across pipelines and active sequences. Objections to marketing are enforced automatically: an opt-out recorded once stops email and WhatsApp automations everywhere, which is exactly the kind of control the ICO expects to see operating in practice.
Portability: HelloGrowthCRM exports contacts, deals, activities, and interaction history in structured, machine-readable CSV — self-serve on every plan, including during offboarding. Leaving the platform is a documented workflow, not a negotiation.
Erasure: deletion requests execute against the contact record with a documented trail, cascading across pipelines, sequences, and lists. Where tax or contract law gives you a lawful basis to retain limited records (invoices, for example), you choose what is retained and can document the justification — the balance UK GDPR actually requires.
Key legal references: UK GDPR (retained EU Regulation 2016/679), the Data Protection Act 2018, and PECR for electronic marketing. Review the Privacy Policy, Data Processing Agreement, and data rights documentation, or see security evidence in the Trust Center. Compare plans on the UK pricing page (GBP) or start on the UK homepage.